Privacy Policy

1. Identification

This policy applies to MELIS ERP, an internal system operated by M ELIS GONCALVES FERREIRA PRODUCOES LTDA, CNPJ 58.298.229/0001-34, to support administrative routines and transactional communications.

2. Purpose of data processing

The system may process information required to perform administrative routines, issue and organize electronic invoices, and deliver messages directly related to those operations.

3. Email communications

Messages sent through the meliserp.com.br domain are transactional in nature and may include electronic invoices, related files and operational notifications. MELIS ERP does not use this communication flow for newsletters or unsolicited bulk promotional campaigns.

4. Service providers and infrastructure

Information may be processed by infrastructure providers strictly required for the technical operation of the system, such as hosting and email delivery services, in accordance with the operational purposes described in this policy.

5. Security and retention

Technical and administrative safeguards appropriate to the purpose of the system are used to protect processed information. Data is retained for the period required by applicable operational, tax and legal obligations.

6. Requests and contact

Requests related to MELIS ERP, documents delivered by the system, or data processing may be submitted through the contact form on the main website or through the contact email below.

7. Updates

This policy may be updated when there are relevant changes to the system, infrastructure services or applicable obligations.